Training Daze? Not With Tigerpaw Academy

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New educational initiative lets MSPs track individual and company progress in employee development, making investments more worthwhile

By Suzy Kratochvil
Director of Implementation and Training

Is employee training a worthwhile investment?

It’s a question often posed by business executives unsure if the benefits outweigh the costs and risk involved of training—or not training—their employees.

It’s not that businesses are unwilling to provide educational opportunities for workers. In fact, a study last year indicates that money spent on corporate training increased 15% compared to the previous year, and had increased by at least 10% for three years in a row.

After all, there are many reasons to invest in employee training, not the least of which is your ability to increase employees’ job satisfaction and their ability to develop into more valuable employees.

But still, many companies—including technology service providers—are unsure if the benefits outweigh the cost.

Part of that rationale is that it’s historically been difficult to gauge how effective employee training is for the business, and for your company. In many cases, you send an employee off for a few hours or a few days, and they come back with a certificate saying they passed the class. But how much did they actually learn, and how can they best to apply that knowledge in their position has always been difficult to analyze. Until now.

Tigerpaw Software is proud to launch our new Tigerpaw Academy, an innovative new program that allows our partners to track employees’ results and overall company progress regarding how best to use Tigerpaw’s solutions within your own organization. Now you’ll know exactly how your employees are faring—where their strengths and weaknesses are to help you better find the right place for every individual on your staff.

In addition, we’ve rebuilt our entire library of online courses, providing detailed instruction as well as quizzes and certifications for completion of a course. Your employees’ success will unlock additional courses, ensuring that they can continue to develop their skills at a pace that best suits them.

We designed the Tigerpaw Academy to provide our partners with the scalability, flexibility and accountability they need to maximize the value from their Tigerpaw solution.

Make the bet on your long-term success by ensuring that your employees are as highly-trained as possible to service your customers.

As Benjamin Franklin once said, “An investment in knowledge pays the best interest.”

To hear more about the new Tigerpaw Academy, contact your account manager today or visit

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