Tigerpaw and Tech Data Canada Functionality are a ‘Purrr-fect’ Fit


Business Management System Fitted with Tech Data Canada Import Functionality

BELLEVUE, Neb., (February 25, 2009) – Tigerpaw Software, Inc., a leading developer of business automation and service management software, today announced the addition of data import functionality from Tech Data Canada applications to its end-to-end business operations software solutions, Tigerpaw CRM+. This new partnership is designed to equip resellers with the tools they need to manage quotes, installation orders, service management, invoicing, purchasing and accounting in one end-to-end solution.

The integration expands functionality by combining Tech Data Canada’s configuration, pricing and quoting engine with the ability to import quotes directly into Tigerpaw through Tigerpaw’s Quote Import Tool, eliminating the need to re-key data. As a result, users are able to easily export customer data directly from Tech Data Canada to Tigerpaw CRM+ to develop proposals and manage data through the service, billing and accounting processes.

“We’re committed to helping our customers find ways to increase efficiencies – especially given the current economic climate – and our partnership with Tech Data Canada in this initiative is a great example of expanded functionality that helps streamline processes,” said Mike Cook, Sales Manager, Tigerpaw Software Inc. “By eliminating the need to enter data manually, customers can save hours of time and re-allocate their valuable resources to more important tasks that help grow their business.”

Using Tigerpaw CRM+, data from Tech Data Canada – including system configuration, peripheral products and service packages – is imported directly into either new or existing quotes. Simultaneously, Tigerpaw CRM+ installation orders and project management detail are populated with the same data, ensuring accuracy and consistency. Quotes are managed in Tigerpaw CRM+ through the installation, delivery and invoice processes.

Tech Data Canada’s integration with Tigerpaw plays a significant role in the company’s strategy to help mitigate supply chain costs for resellers. Jointly, the organizations are cooperating to deliver benefits to users by offering a tool that will help them manage client projects.

“Tech Data Canada is excited to be part of this initiative, as we’ll be helping deliver a powerful end-to-end solution for our joint customers,” said David Spindler, Director of Sales, Tech Data Canada. “Tigerpaw’s commitment to developing applications through innovation and collaboration is just the kind of thinking our customers need right now, and we’re looking forward to working with Tigerpaw on additional integrations in the future.”

About Tech Data Canada

Tech Data Canada Corporation (NASDAQ GS: TECD) is one of the world’s largest distributors of technology products from leading IT hardware and software producers. Tech Data Canada serves more than 100,000 IT solution providers in over 100 countries. Every day, these value-added resellers depend on Tech Data Canada to cost-effectively support the technology needs of end users, including small and medium businesses (SMB), large enterprises and government agencies. Ranked 105th on the FORTUNE 500, Tech Data Canada generated $23.4 billion in net sales for its fiscal year ended January 31, 2008. To learn more, visit www.techdata.ca.

About Tigerpaw Software, Inc.

Tigerpaw Software is a leading developer of integrated customer relationship management (CRM), service automation, and inventory control software, with a reputation for providing cutting-edge, affordable, effective business software solutions for more than 20 years. With more than 14,000 users in 28 countries, Tigerpaw empowers businesses to better manage and automate their marketing, sales, service, and inventory functions. Tigerpaw CRM+ is the recipient of the 2008 U.S. Local Business Association (USLBA) Best of Bellevue Award, the 2006 and 2007 CRM Excellence Award, the 2005, 2006, 2007, and 2008 Customer Interaction Solutions Product of the Year Award, the 2005, and 2007 Communications Solutions Product of the Year Award, and was a Finalist in the American Business Awards “The Stevies” for 2008.

For more information, contact Tigerpaw at 800.704.9009; by email at info@tigerpawsoftware.com; or visit www.tigerpawsoftware.com.

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