Tigerpaw’s Newest Release Hits New Heights


Tigerpaw Software, Inc. reinforces its claim as the “Gold Standard” in the Converged Solutions and System Integrator market space with a new, powerful, version of Tigerpaw v10.7

BELLEVUE, Neb., (December 17, 2008) – Tigerpaw Software, Inc., (www.tigerpawsoftware.com), a leading developer of business automation and service management software, today announced another release of its award-winning product, Tigerpaw version 10.7. The new version unlocks powerful features such as new manufacturer quote imports, advanced technician dispatch board, additional security functionality, new opportunity funnel report, picturesque proposals, and more. Company officials confirmed that the new version will be offered at no charge to clients covered under its Total Care support program.

The dynamic power of Tigerpaw v10.7 continues Tigerpaw Software’s commitment to providing customers with robust feature functionality. The new version release (10.7) is compatible with new Tigerpaw add-on products that include: Advanced Managed Services Integrator, Exchange Server Integration, Managed Services Agreement Billing, and NetworkFleet GPS tracking – adding feature-rich functionality to its award-winning business automation software portfolio.

“We are pleased to introduce the dynamic power of Tigerpaw v10.7. Our goal is to keep our customers current, and to provide them with all the tools needed to take their businesses to the next level,” said Dave Foxall, CEO, Tigerpaw Software, Inc. “Version 10.7 continues Tigerpaw’s position as the “gold standard” in the Telecom, Audio Video, and Computer Networking industries with its proven ability to better track customers, treamline sales, improve marketing, optimize service and better control inventory- all in a single, fully integrated system.”

NEW 10.7 Features:

Quote Imports – Over 15 new manufacturers have been added to the growing list of Quote Imports in version 10.7.

Advanced Technician Dispatch Board – Conveniently measure all scheduled activities and resources across all individual technicians or groups. Know what skill set is required for a service dispatch and who is available with that skill set, what is booked for each technician and who has logged time you can actually invoice.

Personalized Proposals – Design your own proposal with your company’s logo and product graphics. Quickly generate accurate, picturesque proposals that create a world-class image for your company.

Updated Credit Card Security – In version 10.7, we’ve added a new security permission that determines who can and who cannot view credit card data. If a user doesn’t have the new permission, all but the last four digits of any credit card displayed will be masked.

NEW PRODUCT: Real-Time Microsoft Exchange Server Integration** – Synchronize Microsoft Outlook and Tigerpaw data with Tigerpaw’s Microsoft Exchange Server Integrator.

NEW PRODUCT: Networkfleet GPS Tracking** – Tigerpaw has teamed up with Networkfleet to provide the ability to use GPS data to track technician vehicles for more efficient dispatching.

NEW PRODUCT: Advanced Managed Services Integration** – (Currently available only to Level Platform users) Providing the ability to synchronize and create bi-directional communication between your MSP software solution and Tigerpaw.

NEW PRODUCT: Tigerpaw Managed Services Agreements and Billing** – (Currently available only to Level Platform users) Manage the terms and pricing of your MSP agreements in Tigerpaw, and automatically generate invoices on a monthly (or custom) interval to get paid for the monitoring you perform.

** Available at an additional fee


Availability and Pricing

Tigerpaw v10.7 ships December 17, 2008. The new release is free of charge to anyone on Total Care, a program providing start-up assistance, software support, education and training.

About Tigerpaw Software, Inc.

Tigerpaw Software is a leading developer of integrated customer relationship management (CRM), service automation, and inventory control software, with a reputation for providing cutting-edge, affordable, effective business software solutions for more than 20 years. With more than 14,000 users in 28 countries, Tigerpaw empowers businesses to better manage and automate their marketing, sales, service, and inventory functions. Tigerpaw CRM+ is the recipient of the 2008 U.S. Local Business Association (USLBA) Best of Bellevue Award, the 2006 and 2007 CRM Excellence Award, the 2005, 2006, and 2007 Customer Interaction Solutions Product of the Year Award, and the 2005, and 2007 Communications Solutions Product of the Year Award.

For more information, contact Tigerpaw at 800.704.9009; by email at info@tigerpawsoftware.com; or visit www.tigerpawsoftware.com.

# # #