Tigerpaw Software Business Suite 9 Enterprise Awarded 2003 “Product of the Year” Award By Technology Marketing Corporation’s Customer Interaction Solutions® Magazine


Tigerpaw Business Suite 9 Enterprise Singled Out For Its Technological Excellence And Vision

NORWALK, CT, January 12, 2004 — Tigerpaw Software Inc. (www.tigerpawsoftware.com) announced today that Technology Marketing Corporation (TMC™)’s Customer Interaction Solutions® magazine (www.cismag.com) has named Tigerpaw Business Suite 9 Enterprise as a recipient of a Product of the Year Award for 2003. Customer Interaction Solutions® has been the premier publication in the CRM; call center and teleservices industries since 1982.

“We are extremely proud of this achievement and recognition,” said Dave Foxall, CEO of Tigerpaw Software. “We strive everyday to provide the best CRM solutions for small and medium size businesses. This award is validation of our continuing efforts.”

“Tigerpaw Software is a clear leader in the Customer Relations Management Software sector. We’re proud to reward their hard work and innovation with a Product of the Year Award for 2003,” said Nadji Tehrani, chairman of TMC and founder of Customer Interaction Solutions®.

According to Customer Interaction Solutions Group Editor-In-Chief, Rich Tehrani, Tigerpaw Software Business Suite 9 Enterprise was selected because it has gone the extra mile to help improve both the customer experience and the ROI for the companies using it.

“Each year, Customer Interaction Solutions magazine bestows its Product Of The Year Awards on companies that demonstrate the crème de la crème of technological advancements and application refinements. Choosing the winners was a difficult process, and the editorial team spent many hours studying the applications we received from vendors, as well as looking through materials they collected on their own during the past year.”

About Tigerpaw Software™


Tigerpaw Software is a leader in Customer Relationship Management solutions, with a reputation for providing big-company solutions for small and midsize business owners for over 18 years. The Tigerpaw Business Suite helps businesses plan, execute and evaluate strategies that focus on the quality of personal interactions by assisting them to acquire and keep more customers through its feature-rich CRM product software products. The company is located at 3604 Twin Creek Drive, Suite 109, in Bellevue, NE 68123; Phone: 402-592-4544, Fax: 402-592-7317.

About TMC


Since its inception in 1972, Technology Marketing Corporation (TMC) has produced industry-leading trade magazines and events focused on technology and communications. TMC® publishes Customer Inter@ction Solutions  and Internet Telephony®, and the online publications TMCnet.com®, Planet PDA Magazine, BiometriTech™ and Alternative Power™. TMC® produces BiometriTech™ Conference, INTERNET TELEPHONY® Conference & EXPO and The Global Call Center Outsourcing Summit™. TMCnet™.com publishes more than 25 topical online newsletters. For more information about TMC®, visit its Web site at www.tmcnet.com.